Privacy
This notice explains how SkyBridge Logistics Company Limited handles personal data on the public website, through quote enquiries and inside the separate authenticated customer portal under applicable Tanzanian data-protection law.
This notice covers website visitors, prospective customers, customer representatives, portal users and other people whose details are supplied for an authorised logistics job. Depending on the activity, SkyBridge may determine why data is used or process it to deliver an instructed service.
Public enquiries may include a business email, cargo description, route, requested date and message. The portal may hold account and company details, authorised job milestones, transport and customs documents, messages, notification preferences, proof-of-payment records and access or security metadata.
Data may come directly from you, an authorised representative of your organisation, operational records in Gen9, or parties involved in the instructed movement such as carriers, agents, terminals and competent authorities.
We use relevant data to answer enquiries, assess and deliver requested services, follow lawful customs instructions, maintain job records, communicate approved updates, protect accounts, prevent abuse, meet legal duties and establish or defend lawful claims.
We seek to use data that is relevant and proportionate to the stated purpose. Customers should provide accurate, current information and tell SkyBridge when an authorised account, representative or job detail changes.
Do not submit passports, identity files, invoices, payment evidence or live shipment references through the public quote form or quick-help panel. Use the authenticated portal when SkyBridge requests a job document.
The public website does not provide direct access to Gen9 records. Portal access is checked against the signed-in user, active customer membership and authorised job before approved information or documents are returned.
Relevant data may be shared with authorised SkyBridge personnel, contracted technology providers and parties necessary for an instructed service, including customs or other authorities, carriers, ports, terminals, depots, warehouses and transport providers. Disclosure is limited to what is reasonably required or legally compelled.
Where a technology or communications provider processes data outside Tanzania, SkyBridge must use the transfer permission, contractual safeguards and other steps required by the Personal Data Protection Commission and applicable law before that transfer is relied on.
Personal data is kept only for the period required for the service, legal and regulatory records, security, dispute handling or another documented purpose. Different categories may have different periods; data should then be securely deleted or anonymised where no lawful reason to retain it remains.
SkyBridge uses layered access controls for the public site, customer portal and Gen9. No internet service is risk-free, so customers must also protect their credentials and promptly report suspected access or incorrect permissions.
The current public site uses essential browser storage for language choice and short-lived workflow state. Non-essential analytics or advertising storage should not be activated unless an appropriate notice and consent choice is provided.
Subject to Tanzanian law and identity verification, a person may ask about personal data, request access or correction, object or seek restriction where applicable, request deletion where there is no overriding lawful reason, or raise a complaint. Some requests may be limited by customs, recordkeeping or legal obligations.
Use the contact details on this site for a privacy question or verified rights request. You may also complain directly to Tanzania’s Personal Data Protection Commission; an internal complaint is not a condition for approaching the Commission.
The services are intended for businesses and adults arranging lawful logistics, not for children. We may update this notice when the service, provider set or law changes and will show the effective date on this page.
Questions about these policies: sales@skybridgelg.com
Tanzania Personal Data Protection Commission
